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How to Fix YouTube Not Working on Apple TV

YouTube on Apple TV not working properly? Here is the guide to fix the issue.

Rarely, users may face issues when they start using the app installed on the Apple TV streaming device. Most newly installed app doesn’t function because of common reasons, such as network problems, corrupted Apple TV, problems with internal software, and more. Similarly, if you have installed YouTube on your Apple TV and it is not working, then you must follow the troubleshooting methods to fix the issue.

YouTube Not Working on Apple TV – General Reasons & Solutions

Certain reasons will be present when the YouTube app stops working on your streaming device. The possible reasons are,

  • Internet connection issues.
  • YouTube server outage.
  • Outdated app and incompatibility.
  • Outdated Apple TV firmware.
  • Minor bugs on YouTube.

To fix the issue, it is suggested to follow each troubleshooting method from the start.

Check Internet Speed

You should check the internet connection and speed when YouTube stops loading content or buffers continuously. First, check whether you have connected Apple TV to the WiFi network.

[1] Open the Apple TV Home screen by pressing Home on the remote.

[2] Go to Settings and select Network.

Checking Network

[3] Check whether the internet is connected or not. If it is fine, check the internet speed you receive.

If you have connected to the WiFi, restart the router. For the Ethernet cable, you must plug out and plug in the cable into the Apple TV.

If the internet speed is up to the mark, then the content might stop loading due to the server outage.

Check YouTube Server

Sometimes, the YouTube server may be down at uncertain times due to maintenance and other technical issues. During these times, you can check the server status of YouTube on third-party websites.

In addition, you can visit the Twitter page of YouTube to check announcements regarding server issues or maintenance. If everything is fine, you can try restarting Apple TV.

Restart Apple TV

If the YouTube app fails to work on Apple TV, the first thing you have to do is restart the Apple TV. It will help you to fix all the small problems in the device.

[1] Long press the Home button on your Apple TV remote.

[2] Go to Settings on your Apple TV.

[3] Select the System tab.

[4] Further, select Restart.

restart apple tv

[5] The restart process will be completed in a couple of minutes. Once done, check whether the issue with YouTube is fixed or not.

To force restart, unplug the power cable and plug it back in within a few seconds. If it doesn’t solve the issue, force close the YouTube app.

Force Close the YouTube App

If YouTube doesn’t load the content, force close the app on your streaming device.

[1] Double-press the TV/Home button twice on your Apple TV remote to launch the application switcher.

[2] Swipe right or left to find YouTube from the list of application that runs on your Apple TV.

[3] Swipe up to quit/stop the app from running.

[4] Return to the Apple TV main menu and try opening YouTube again.

Check Apple TV Storage

When there is insufficient storage, it is difficult for Apple TV to stream the content seamlessly. Therefore, it is suggested to clear the unused apps on the streaming service.

[1] Navigate to Settings on your Apple TV.

[2] Select GeneralManage Storage.

[3] You can see the list of apps along with storage info.

[4] Delete the app which you don’t need anymore.

Turning Off Match Content

Sometimes, you may get a black screen on YouTube after you launch the app. The black screen occurs when the Match Rate is modified on your Apple TV. To get rid of the black screen, you must change the Match Rate.

[1] Go to Settings on your Apple TV.

[2] Select Video and Audio from the list of options.

YouTube Not Working on Apple TV

[3] Further, select Match Content.

[4] Disable the Match Dynamic Range by selecting it.

[5] Get back to Match Content, select Match Frame Rate, and disable it.

YouTube Not Working on Apple TV

Update YouTube and Apple TV

The outdated version of the software will cause several problems. So updating your Apple TV and YouTube to the latest software updates will remove bugs and errors.


[1] Go to Home Screen on your Apple TV.

[2] Select Apps and select YouTube app.

YouTube Not Working on Apple TV

[3] Select Update.

Apple TV

[1] Open Settings on your Apple TV.

[2] Click System and select Software Updates.

[3] Select Update Software/Update Automatically.

YouTube Not Working on Apple TV

[4] If the updates are available, follow the onscreen instruction to download and install.

Once the update is complete, try opening YouTube again. If it isn’t resolved, uninstall and reinstall the YouTube app.

Uninstall & Reinstall YouTube App

If the YouTube app on Apple TV does not work properly, there might be a problem with your YouTube app. You can resolve the problem by reinstalling the YouTube app from the store.

[1] Go to your Apple TV Home screen and highlight YouTube.

[2] Press and hold the Center of your touchpad until the YouTube icon starts to shake or jiggle.

[3] Press the Play/Pause button and select Delete.

[4] Once done, go back to Apple TV App Store.

[5] Download and Install the YouTube app again.

If the issue isn’t fixed, resetting the streaming device is better.

Reset Apple TV

You can fix small errors and bugs by resetting the Apple TV to factory settings.

[1] Open Settings on your Apple TV.

[2] Click the System menu.

[3] Select Reset.

[4] Finally, select Reset again and follow the instruction to confirm it.

YouTube Not Working on Apple TV

Still, the YouTube app is not working on your Apple TV? Contact YouTube Customer Support or contact Apple to resolve your problem.

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