Contents
Key Highlights
- Android TV: Settings → Device Preferences → About → System Update → Network Update → Restart Now.
- Vidaa TV: Press Settings → Support → System Update → Check Firmware Upgrade → Upgrade.
- Roku TV: Press Home → Settings → System → System Update → Check Now → Update → Restart your TV.
- Via USB: Visit Hisense website → Download new update file → Unzip → Copy file → Locate on USB → Turn off TV → Insert USB → Turn on TV → Long press Stand By → Wait till it is updated.
Hisense Smart TV is one of the best Global Smart TV brands. Unlike other Smart TVs, Hisense Smart TV is available in multiple operating systems, such as Android, Vidaa, and Roku. If you are using Hisense Smart TV, you should update it to keep your device free from errors, fix bugs, improve performance, and get new features. In addition, updating your Smart TV keeps it more stable.
How to Update Hisense Android TV
[1]. Turn on your Hisense Android TV and connect it to the WiFi network.
[2]. Select Settings (Gear icon) at the top right on the Home screen.
[3]. Select Device Preferences from the list and choose About.
[4]. Select System update → Network Update.
[5] Select Check for Update. The device begins to check for the update.
[6]. Once the update gets installed, select Restart Now to launch your TV with a new software update.
How to Update Hisense Vidaa TV
[1]. Power on your Hisense Vidaa TV and ensure it is connected to the internet.
[2]. Press Settings on your TV remote to open the Settings menu.
[3]. On the left side panel, select Support.
[4]. Next, select System Update.
[5]. Further, select Check Firmware Upgrade. It will check for the new software update.
[6]. If the new update is available, select Upgrade to install it on your TV.
Note: You can enable Auto Firmware Upgrade to install the new updates automatically.
How to Update Hisense Roku TV
[1]. Switch on your Hisense Roku TV and press Home on your remote to launch the Home screen.
[2]. Select Settings on the Home screen.
[3]. Move down and select System.
[4]. Under System, select System Update.
[5]. On the next screen, select Check Now.
[6]. If the new software update is available, a pop-up menu will appear. Select Update.
[7]. Wait till the firmware gets downloaded.
[8]. Restart your Roku TV to access it with the new update.
How to Update Hisense Smart TV Via USB
[1]. Open the browser on your PC or smartphone. Head to the Hisense software update website.
[2]. Download the Hisense Smart TV’s latest firmware version. Unzip the file.
[3]. Select upgrade_loader.pkg file and copy it to your formatted USB drive.
[4]. Turn off your Smart TV and plug the USB drive at the back side of the TV.
[5]. Now, turn on your Smart TV.
[6]. Long press Stand by on your TV remote controller till you see the Software Updating message on your TV screen.
[7]. It will take 10-15 minutes to update the new software.
[8]. After the updation, your Smart TV will turn on automatically.
Contact Hisense Customer Support
If any of the above methods will not give you a hand to update your Hisense Smart TV, contact Hisense customer support to help you out. If you are using the older models on Hisense TV, then contacting customer support is the better option to update your TV. Call the Helpline at 1800447367 and request a customer care representative to help you. Alternatively, you can reach them through the mail.
Frequently Asked Questions
You can update the apps on your Hisense Smart TV from the respective app store.
Yes. You can update your Hisense Smart TV without using the remote controller. Instead, you can use the HisenseNow app, which is only available on App Store.
There are certain circumstances where you can’t update your Hisense Smart TV for specific reasons.
►Check your internet connection and whether it is stable.
►Reset your Hisense TV
►Check if your TV is affected by viruses. If so, fix the issue from the nearest Hisense Service center.
Press Settings on your Hisense TV remote → Select Support → System Update → Enable Auto Firmware Upgrade.
