How to Fix Spotify Keeps Crashing

Spotify is one of the fascinating music streaming applications. People love the app for its simple interface and a great collection of music. You can find songs of all your favorite artists and labels on Spotify. In addition, you can sync the Spotify account on multiple devices. At times, Spotify may keep crashing on your device for certain reasons. Instead of contacting customer support, you can fix the issue by following certain troubleshooting techniques.

Why My Spotify Keeps Crashing

Using the outdated version of the Spotify app.
Your internet connection is too slow to play the audio in the required quality.
The Spotify server may be down.
The device with the Spotify app might be running out of space, causing apps on it to crash.
The device with the Spotify app needs a firmware update.
Setting your device to a low power mode might crash the apps running.

Spotify Server is Down

One of the major causes for Spotify to crash is a server issue. It is not very common for Spotify to have a server outage. Therefore, you need to start troubleshooting after ensuring no service outage. You can use websites like Downdetector to spot a severe issue on Spotify.

Check Your Internet

If any apps start to buffer or crash, you need to check the internet connection. Check the internet by connecting other devices to it. If your internet is slow, you need to restart the router. Also, you can use an ethernet cable to get a better internet connection.

Check if Spotify is in Offline Mode

You need to whether Spotify is in offline mode from the Settings option in Spotify. You can see it in the Playback option. Also, make sure that Spotify is not in restricted mode when you are connected to a public network.

Disable Hardware Acceleration

The Hardware acceleration option is turned on by default on Spotify. This feature improves the overall performance of Spotify. However, you need to turn it off as it might cause the app to crash on your device.

If you are accessing Spotify on a browser, select the three-dotted icon → Settings → System → Disable Hardware Acceleration using the toggle.
If you are using the Spotify app, select About Spotify or open the View menu → Uncheck Hardware Acceleration.

How to Fix Spotify Keep Crashing on Windows PC

It is reported that Spotify keeps crashing on Windows 10. If you find that Spotify keeps crashing on your PC, try these fixes.

Close the App and Restart

1. Open the Task Manager by pressing Ctrl + Alt + Delete.

2. Select Spotify from the Process tab.

3. Right-click on it and select End Task.

4. Finally, open Spotify again and play the media you want.

Log Out of Spotify

1. Initially, open the Spotify home screen page.

2. From the top-right corner, select your Username and click on the drop-down arrow.

3. Select the Log Out option.

4. After logging out, close the app and restart your device.

5. If you want, you can also stream songs without logging in.

Reinstall Spotify

1. Open the Settings and choose Apps.

2. Select Apps and Features from the left sidebar.

3. Find the Spotify app and right-click on it.

4. Select the Uninstall option.

5. Install the Spotify app again and play the content you want.

Clear Cache

1. On your Windows PC, open the C Drive → Users folder.

2. Next, open the folder Administrator Username.

3. Choose the AppData → Local folder.

4. Open the Spotify Folder and click on the Data Folder.

5. Finally, delete all the content in the folder.

Software Update

Updating the Windows firmware helps you remove all the glitches and issues from your system. It also boosts your device for better performance.

1. Open Settings and select Update & Security.

2. Select Check for Updates.

3. If you find an update, install it.